Warranty / maintenance policy for products at SafetyWorks.vn
Warranty conditions | + Products are purchased at SafetyWorks.vn + Products are still in the warranty period |
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Warranty for errors |
Warranty of technical defects of the manufacturer. + Damaged cases will support warranty depending on the fault status of the product for free or for a fee + Some cases of product discontinuance, no accessories SafetyWorks.vn will replace accessories that are equivalent to the original accessories |
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Cases without warranty or chargeable warranty |
+ No warranty for other details damaged by abrasion due to use + The product is damaged due to misuse. Products caused by accidental, natural disasters: ripped or hooked, burned, exploded, rats bitten, etc…The product has been modified, changed from the original, but not by SafetyWorks.vn done |
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Warranty process |
Step 1: Customers bring the product directly to or call 0909 774 733 or send information via email info@safetyworks.vn to notify and to request product warranty at home (transfer fee) or self-transfer Step 2: SafetyWorks.vn receives the product and performs the warranty. Step 3: After the warranty is complete, SafetyWorks.vn contact customers to schedule a time and place to return the warranty product. Unless the warranty takes place at home, a travel fee will be charged. |
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Warranty period | 7-45 days depending on the product. | |
If the product is not available at SafetyWorks.vn, it must be imported from abroad, the warranty period will be notified according to each product. |